Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a deposit, request a withdrawal, or contact us for support. This includes: • Personal identification information (name, email address) • Financial information (transaction history, wallet addresses) • Device and usage information (IP address, browser type, pages visited) • KYC verification documents (where required by regulations)
2. How We Use Your Information
We use the information we collect to: • Provide, maintain, and improve our services • Process transactions and send related information • Send technical notices, updates, security alerts • Respond to comments and questions and provide customer service • Monitor and analyze trends, usage and activities • Detect and prevent fraudulent transactions and other illegal activities • Comply with legal obligations
3. Information Sharing
We do not share your personal information with third parties except in the following circumstances: • With your consent • To comply with laws or respond to lawful requests • To protect the rights and safety of our users and the public • In connection with a merger, acquisition, or sale of assets
4. Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. We use industry-standard SSL encryption, two-factor authentication, and regular security audits.
5. Cookies
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
6. Your Rights
You have the right to: • Access and update your personal information • Delete your account and personal data • Opt out of marketing communications • Request a copy of your data
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at: privacy@stakeonix.com